Help
Frequently asked questions
Quick starter answers while the full knowledge base is under construction.
Account basics
- How do I create an account?
- Sign up from the registration page. Email verification keeps accounts secure.
- Can I manage multiple pets?
- Yes. Use the dashboard to add profiles for each companion. You can toggle them public or private anytime.
- Where do I edit billing?
- Check the billing portal once subscriptions launch. Until then, message support@petzpals.com.
Safety & trust
- How are carers vetted?
- All providers undergo identity checks and manual approval. We’ll publish verification tiers here soon.
- What if I need to report something?
- Use the report buttons across listings or email us directly. We aim to respond within 24 hours.
- Do you share personal data?
- Never without consent. Review the privacy policy for full details.
More answers on the way.
Follow the product updates feed or browse the community threads.