Legal
Cookie policy
We keep cookie usage focused on essential preferences, analytics, and safety tooling.
1. Overview
This Cookie Policy explains how PetzPals uses cookies, local storage, pixels, and similar technologies (collectively, "cookies") when you visit our website or interact with our services. Cookies allow us to keep the product secure, remember your preferences, understand how features are used, and, with your permission, tailor marketing. This policy works alongside our Privacy Policy.
2. What Are Cookies?
Cookies are small files stored on your device or browser. They may be served directly by PetzPals (first-party cookies) or by trusted partners (third-party cookies). We also use browser storage such as localStorage for similar purposes. Some cookies expire when you close your browser session, while others remain longer so we can remember your preferences between visits.
3. How We Use Cookies
We group our cookies into the following categories:
- Essential: Required to run PetzPals securely, enable core features, and keep you signed in.
- Analytics: Help us understand traffic patterns, diagnose performance issues, and improve product decisions.
- Marketing: Allow us to deliver relevant offers and measure the effectiveness of campaigns across channels.
Essential cookies always run because they are necessary to provide the service. Analytics and marketing cookies are optional and require your consent through our on-site banner or preference center.
4. Cookies We Set
These are the primary cookies and local storage keys currently used by PetzPals:
| Name | Category | Purpose | Retention |
|---|---|---|---|
| petzpals_consent | Essential | Remembers your consent selections so that we respect your choices on subsequent visits. | 6 months |
| petzpals.consent | Essential (localStorage) | Stores the same consent preferences locally so they apply instantly across the app. | 6 months |
| theme | Functional (localStorage) | Maintains your light, dark, or system theme selection for a consistent experience. | 12 months |
| Analytics & marketing loaders | Analytics / Marketing | Scripts for measurement and advertising are deferred until you grant consent. When disabled they remain blocked. | Depends on provider; only set after consent. |
5. Managing Consent
You can manage cookies at any time using the "Cookie Preferences" control in our footer or banner. When you make a choice we store it in both localStorage and a first-party cookie so it persists across sessions and browsers on the same device. Your preferences automatically sync across open tabs.
Declining analytics or marketing cookies prevents their scripts from loading. We use a consent gate to block optional scripts until you opt in, and remove them if you withdraw consent.
6. Third-Party Partners
If you enable analytics or marketing cookies, third-party providers may place their own cookies. Their use is governed by their respective privacy policies. We vet each partner to ensure appropriate safeguards and provide links to their documentation whenever integrations go live.
7. Browser Controls
Most browsers let you block or delete cookies through settings. Doing so may impact parts of PetzPals that rely on essential cookies, but you will always be able to revisit your preference center to make changes.
8. Updates to This Policy
We review this Cookie Policy whenever we introduce new tracking technologies or materially change how we use cookies. Updates will be posted here with a new "Last updated" date, and significant changes may also be communicated through email or in-app notifications.
9. Contact Us
Questions about cookies or your privacy choices? Reach out via our contact form and we will respond within 30 days.
Last updated: March 7, 2024